Cancellation policy

Right of cancellation

You may cancel your contract within two weeks without giving any reasons. You can either cancel in writing (i.e. letter, fax, e-mail), or by sending back the goods if you receive them before the two-week period has elapsed. The period shall commence upon receiving this notification in writing, and not prior to delivery of the goods to the recipient (or, in the case of recurring deliveries of similar goods, not prior to delivery of the first part-shipment), nor before the fulfilment of our duties to furnish information as set out in § 312c Para. 2 German Civil Code (BGB) in conjunction with § 1 Paras. 1, 2 and 4 of the Information Obligations set out therein (BGB-InfoV) as well as our obligations as set out in § 312e Para. 1 Cl. 1 BGB in conjunction with § 3 BGB-InfoV. For purposes of this deadline, it is sufficient to send the cancellation or the product postmarked within the deadline. The cancellation should be sent to:

Barth Schleiftechnik GmbH
Eisackstraße 17
86165 Augsburg
Fax: +49 (0)821 71 25 71
E-mail: Barth@schleiftechnik.com
www.schleiftechnik.com

Consequences of cancellation

If cancellation takes effect, any products/services received by either party must be returned and where applicable any benefits received (e.g. from interest) are to be surrendered. If you are wholly or partly unable to return the product/service received or are only able to return it in a deteriorated condition, you may be required to pay us compensation. If products are returned, this shall not apply if the deterioration in the product is solely attributable to examination of the product – as typically can occur in the course of retail business. This compensation obligation for deterioration that occurs due to using the item in the manner intended may be avoided by not using the product as though it were your own property and not doing anything that might devalue it.

Products that can be shipped by mail are to be returned this way at our risk and expense. You must bear the cost of return shipment if the goods that were supplied are exactly as ordered and if the price of the goods to be returned does not exceed Euro 40 or, if the price is higher, you have not made payment in full or a contractually-agreed part-payment at the time of cancellation. Otherwise return of the goods is free of charge. Goods that cannot be sent by mail will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. This period starts for you when you send your notice of cancellation or the goods. It starts for us upon their receipt. 

End of the cancellation policy

This right of cancellation shall not apply if you are an entrepreneur as defined in § 14 of the German Civil Code (BGB) and were exercising your commercial or independent activity at the time the agreement was concluded.